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Policy on Collection and Protection of Confidential Information

Respecting your privacy is of utmost importance to Harfang Immigration. Here is the information about our policy.

Internal Responsibility:

The internal representative is committed to:
 

  • Taking all necessary measures to protect the personal information collected.

  • Not transmitting the collected information to third parties without informing you.

  • Respecting the purposes for which this information was collected.

  • Informing you in case of rectification or deletion of personal information, unless it involves disproportionate formalities, costs, or steps for him/her.

  • Committing to inform you through any means in case the integrity, confidentiality, or security of your personal information is compromised.
     

Internal Representative: Nathalie Noël

Email: nathalie@harfangimmigration.com

Postal Code: G3B 1W2
 

Information Collected:
 

We collect personal information through forms on our website for contact, discussions, and our website.
 

The collected data includes:
 

  • Name

  • First Name

  • Email Address

  • Phone Number
     

Our policy aims to restrict the use of this information and to disclose it only for the specific purpose we have previously indicated. Only authorized individuals are allowed to access your information, and this is done only within the scope of their assigned tasks.
 

Cookies:
 

When you visit our website harfangimmigration.com, we use cookies to understand how users interact with our site. By clicking on the "I accept" checkbox, you consent to their use, in accordance with the description provided in our personal information protection policy.
 

Right of Access, Right of Rectification, Right of Opposition, and Right of Withdrawal:
 

Right of Access and Right of Rectification:
Anyone wishing to consult, modify, or delete the personal information collected has the right of access and rectification.

 

Right of Opposition:
You can oppose the information collected and the sending of our communications. Two choices are available when you want to oppose the recording of cookies by choosing:

 

Configuring your browsing software.

 

Right of Withdrawal: You can request that your personal information no longer appear on our distribution list.
 

To exercise your rights, please contact us in writing:
 

Email: nathalie@harfangimmigration.com
 

We handle all requests related to individual rights promptly and within the timeframes prescribed by law.
 

Sharing on Social Media:
 

Our website has links to the following social networks: Facebook and LinkedIn. By clicking on these two tabs, information can be shared on your own accounts.
 

Hosting of Personal Information:
 

The information collected and processed is exclusively hosted and processed in Canada.
 

Security:
 

We are committed to protecting all personal information collected and used in the management of the company and its activities.
The personal information we collect is kept in a secure environment.

 

Here are the measures we use to provide a secure environment to store your information:
 

  • SSL Protocol (Secure Sockets Layer)

  • Usernames and passwords

  • Double security

  • Firewall

  • Cloud server

  • External backup

  • Access restriction - person concerned
     

Please note that the email you send us is not necessarily secure when you transmit it to us. If your message is confidential or contains confidential information, such as a credit card number, it is better to use the phone.
 

On the Internet, various phishing methods are used, such as fraudulent emails pretending to come from third parties. These attacks often target supposed users of a site in order to commit fraud. If you receive a suspicious email, do not open any links and do not provide any personal information. Contact us immediately if you receive one!
 

Confidentiality:
 

At Harfang Immigration, we are committed to treating your personal information in strict compliance with the Privacy Information Protection Act. They are created, collected, stored, used, disclosed, and disposed of in accordance with this law. We guarantee that your information will not be used, disclosed, or retained for purposes other than those for which it was collected, without your free and informed consent.
 

It is important to note that there is always an inherent risk when transmitting personal information over the Internet, as no security system is completely infallible.
 

If you have a request related to the management of your personal data, please contact us at nathalie@harfangimmigration.com

 

Non-disclosure of information to third parties:
 

We do not disclose any personal information to third parties except if:
 

  • The law requires it.

  • You give your consent.
     

We do not sell any information to third parties.
 

We keep your personal information as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law or contracts.
 

Destruction of Personal Information:
 

As soon as personal information is no longer required for the initial purposes of its collection and no legal obligation to retain it applies, we proceed with its destruction in accordance with the law and our records retention policy. During this process, we take all necessary measures to ensure the confidentiality of the information and prevent unauthorized access.
 

Complaint Regarding Personal Information Protection:
 

If you believe that our privacy policy has not been respected and you wish to file a complaint regarding the collection, use, disclosure, or security of your personal information, please contact us at the following email address nathalie@harfangimmigration.com
 

All complaints will be handled confidentially and promptly. We are committed to taking appropriate measures to respond to them promptly in accordance with the law.

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